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Privacy Policy

At Globex Pharmaceuticals, accessible from www.globexpharmaceuticals.com, the privacy of our visitors and customers is a top priority. This Privacy Policy outlines the types of personal information we collect, how we use it, and the rights you have concerning your data.

This policy applies only to information collected through our website and not to information collected offline or through other channels.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

We collect personal information in the following ways:
  • When you make a purchase or create an account
  • When you contact us directly via email, form, or WhatsApp
  • When you subscribe to our newsletter or marketing communications
This may include:
  • Your name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through payment gateways)
  • Any messages or feedback you share with us

How We Use Your Information

We use your information to:
  • Process and fulfill your orders
  • Respond to your inquiries and customer service requests
  • Send transactional emails (order confirmation, delivery updates)
  • Share promotional or marketing emails (if you opt-in)
  • Improve website performance, usability, and product offerings
  • Prevent fraud or unauthorized access
We will never sell or rent your data to third-party marketers.

Data Security

We implement industry-standard security measures to protect your personal information. All transactions are secured using SSL encryption and handled via trusted payment partners (like Razorpay, PayU, etc.).

Cookies & Tracking Technologies

We may use cookies and similar technologies to:
  • Remember your preferences and cart items
  • Analyze how visitors interact with our website
  • Deliver relevant marketing content through ads and retargeting
You may choose to disable cookies through your browser settings. However, this may affect the functionality of certain features on our site.

Log Files

If a package is returned to us due to incorrect or incomplete address details, refusal to accept the package, or non-availability, we may charge a restocking or re-shipping fee. The amount will be determined based on courier charges.

Lost or Stolen Packages

Like many websites, we automatically log data such as:
  • IP address
  • Browser type
  • Time and date of visit
  • Pages visited
  • Referring URLs
This data helps us analyze trends, track performance, and improve user experience. It is not linked to personally identifiable information.

Third-Party Services

We may use third-party tools like:
  • Google Analytics (for traffic analysis)
  • Email marketing platforms (for newsletters)
  • Meta/Facebook Pixel (for retargeting ads)
These platforms have their own privacy policies and may collect certain data in accordance with their terms.

Your Rights

Under applicable laws (including GDPR/CCPA if relevant in the future), you may have the right to:
  • Request access to your data
  • Request correction or deletion of your data
  • Opt-out of marketing communications
  • Request transfer of your data (data portability)
To exercise any of these rights, contact us at globexpharmaceuticals25@gmail.com

Children's Privacy

We do not knowingly collect data from children under 13. If we discover such data has been collected, we will delete it immediately upon notice.

Changes to This Policy

We may update this policy occasionally. All updates will be posted on this page, and continued use of the website indicates your agreement with the revised terms.

Contact Us

If you have any questions or concerns regarding our Privacy Policy, please reach out to:
  • globexpharmaceuticals25@gmail.com
  • +91 9974024351